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Service

Service
 
 Our company owns a service team that has rich experience and skillful technique and a blameless sales service network.Before customers purchasement, we will send our engineers to customers' site to design the reasonable flow chart; after purchasement, we will send our professional engineers to guide the installation and take trial run.


Pre-sale Service:
1. Communication and consultation.
2. Make efficient and reliable solution according to customers’ request and budget.
3. Produce equipment or special spare parts strictly following customers’ order.
4.Provide convenience to customers for the visiting to our factory as possible.

 

In-sale Service:
1. Punctual shipment and delivery.
2. Assist customers to achieve an optimum installation scheme.

 

After-sale Service:
1. Experienced technicians guidance is available on the phone or internet.
2. 2.One or more engineers will be dispatched to the quarry site to guide to installing the customers’ plants
3. Provide necessary training about machine daily maintenance to local workers.
4. Monitor operational state of equipment and optimize the solving plans.
5. Seek for opinion of users to improve our service.

 

Address:No.1000 Jinhai Road, Pudong District, Shanghai,China Zip:201206 TEL:0086-21-66030377
Fax:0086-21-66030508 Email:marketing@shunky.com

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